GENERAL INFORMATION

  1. Psychic Lines Ltd is company registered in England and Wales under company number 09233945 whose registered office is at 72 Cardigan Street, Luton, Bedfordshire, LU1 1RR. Psychic Lines and its affiliations provide a platform which provides its services to its Users in Psychic Readings, Astrology, Tarot, Mediums, Clairvoyants and many other Esoteric Scopes. THESE SERVICES ARE STRICTLY AND PURELY FOR ENTERTAINMENT PURPOSES ONLY. Our Users can access our Services through our PREMIUM RATE NUMBERS, through our Website and by booking one of our Entertainers. By accessing All/Part or Some of our services and or calling any of our NUMBERS you fully accept these Terms and will be bound by them. If for whatever reason you do not accept ALL OUR TERMS, you are not allowed to get in contact with us through any of our Services. We suggest you read all our TERMS & CONDITIONS in FULL before you decide to access any of our SERVICES, as this will form the contract between Us and Yourself and thereby govern the liabilities between us. We also reserve the right to change OUR TERMS without giving You any prior Notice and advise You to always check our Terms before use of or access any of our SERVICES.

Psychic Lines Ltd is Owned and operated by FWG Capital Ltd, a company registered in England and Wales under company number 09235654, whose registered office is at 72 Cardigan Street, Luton, Bedfordshire, LU1 1RR.

If you have any complaints, questions or comments in reference to Psychic Lines or any of its affiliations and or its Services, you may contact Us at contact@psychiclines.net

  1. DISCLAIMER

ALL OUR PSYCHIC READINGS, TAROTS, MEDIUMS, CLAIRVOYANCIES, CONSULTATIONS AND ALL OTHER SERVICES ARE PROVIDED STRICTLY FOR ENTERTAINMENT PURPOSES ONLY and do not in any way, shape or form constitute personal, financial, legal, career, medical and or professional advice. By using any of our Services, any direction(s), opinion(s) and or purported advise is that of the Individual(s) alone and is STRICTLY FOR ENTERTAINMENT PURPOSES ONLY and MUST not be relied upon for any outcome. Any individual(s) you speak to, meet and or have a conference with, are not Our Employees. Therefore the provision of any of the Services taken by Yourself are Strictly and directly between Yourself and the Individual(s). You and the Individual(s) are solely responsible for the conversation whilst You are acquiring their Service(s). Any Service(s) between Yourself and the Individual(s) are Solely for Entertainment purposes only.

We will not be liable for any damages you claim to have sustained as we do not endorse, refer, recommend, evaluate, verify and or guarantee any service(s) provided by any Individual(s). We will not warrant any validity, accuracy, safety, completeness, legality, quality or the applicability of the content and or anything said or written by the Individual(s).

  1. GOVERNING LAW AND JURISDICTION

The terms of this agreement shall be governed by and be interpreted in accordance with the Laws of England & Wales (and or where this is not applicable Law, it would be governed by the country of your domicile). Any disputes which do arise in connection with these Terms, shall only be the subject to the exclusive jurisdiction of the courts of England and Wales. Unless this will not be permitted by applicable Law. In which case, the courts in the country of Your domicile shall have sole and exclusive jurisdiction.

  1. OUR LEGAL OBLIGATIONS AND LIMITS ON LIABILITY

Some of the contents posted on our website is not our own and is provided by third parties. This content varies and therefore we will not be held liable for it. We at times lease our online and telephony space. All third party content found on our platform(s) is STRICTLY FOR ENTERTAINMENT PURPOSES ONLY and should be treated in the same Terms of clause 2. above hereof. We do not verify any information posted and or advertise on our Platforms. It would be Your Sole responsibility to verify any information found on any of our Platform(s) before You use any service(s).

4.1 We recommend any and all information found on our platform(s) is Your Sole responsibility to verify before usage. Any decision(s) and or action taken by You, is Your discretion and risk and total responsibility lies with Yourself. If Your unsure about anything we suggest You obtain Your own independent professional advice and guidance.

4.2 We will provide all our service(s) with reasonable skill and care. We will also use all reasonable endeavours to correct any error(s) once reported to us as practicably possible to the extent of the Terms as set out in this agreement and applicable Law. WE WILL NOT MAKE ANY REPRESENTATION AND OR PROVIDE ANY WARRANTY (BE IT EXPRESSED OR IMPLIED) IN RESPECT OF THE SERVICES OR ANY CONTENT(S). INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY OR A PARTICULAR PURPOSE. NOR WILL WE PROVIDE ANY WARRANTY THAT ANY OF OUR SERVICE(S) OR THIRD PARTIES SERVICE(S) WILL NOT BE INTERUPPTED AND OR ERROR FREE. WE WILL ALSO NOT BE PROVIDING ANY WARRANTIES FOR ANY RESULTS INDICATED AND OR EXPRESSED BY ANYONE, BE IT QUALITY, RELIABILITY AND ACCURACY FOR ANY OR ALL OF THE INFORMATION FOUND ON OUR PLATFORM(S).

4.3 THE EXTENT OF APPLICABLE LAW WE WILL NOT BE HELD LIABLE FOR:-

  1. a) Any action taken by you as a result of relying on any information provided to you from our site and or any Reader, which may result in any loss and or damage suffered by you by taking such action.
  1. b) Any third party dealings you may have, such as, Readers, promoters, advertisers and or other users, by virtue of using any of our service(s).
  1. c) We will not accept any liability for any losses which result in your use of our service(s) and or breach of any of our Terms.
  1. REGISTRATION AND ACCOUNT OPENING WITH PSYCHIC LINES LTD

5.1 Our policy for you to join Psychic Lines Ltd is a) You have to be aged 18 years or over, b) You must be in fully accept of our Terms. c) Not be one of our employees, subcontractor, service provider or associated with an employee, subcontractor and or service provider, (d) complete the full registration on our website or call, (e) receive a registration confirmation with your Username and Password from our Website.

We require all customers to provide us with a valid Credit or Debit card before the use of Our Service(s) through Our Customer Service Team or online at the Website, prior to You accessing any Service(s) or either once during Your Registration. By registering with Us You warrant, as part of your responsibility that the information set out above (together with any other information which You may from time to time provide to Us, whether as part of the Registration or otherwise) is complete, true, accurate and not misleading in any way.

5.2 Username and Password: You will select a Username and password as part of Your registration process, which You must not disclose to anyone else. Once registration with Us is complete, We will associate (a) Your first given telephone number with your Username and (b) Your Password with a phone ID, which You can use alternatively for Your login. It is Your responsibility for all uses of your account, whether or not actually or expressly authorised by You. You are able to change your password at any time by following instructions. We may consult You if we need to modify Your Username. Your Username will be displayed on Our Website and with any feedback you purport to make, but We will not share Your phone number publically.

5.3 One registration per User: It is Your responsibility to only register one account at PsychicLines for Your own use. Any attempt(s) for You to apply for multiple Registrations shall constitute immediate grounds for Us to refuse You access to PsychicLines without notice.

5.4 Customer Care and Improvement of the Services: We encourage all Customers who use PsychicLines to provide feedback on our platform, of the Readers, the Service(s) by providing Ratings on the quality of the Service(s) on our Website. In the event that You wish to make a complaint, or You are aware that these Terms are being breached by a Third Party and or another User, please contact Us. You can do this by emailing Us at contact@psychiclines.net, or via telephone in the UK on 0207 111 6210.

PsychicLines will always try to ensure that You are provided with high quality content and services which are responsive to Customers’ needs. You hereby consent to PsychicLines being able to access Your account and records on a case by case basis to investigate any complaints or any other allegations or abuse. We reserve the right to investigate any allegation and determine on our PsychicLines Sole Discretion and in good faith, how to deal with such matters, but we will have no obligation or responsibility to Customers for performance or non-performance of monitoring, quality, service(s) activities.

6 THE SERVICES

6.1 Connections: Readers will present themselves to the Customers through the PsychicLines Service in a suitable manner and at the request of the Customer. Our operator will establish contact between You the Customer and your chosen Reader via a telephone, Internet or other means of communications i.e. SMS. Connections will always depend on the technical availability and of the personal of Your chosen Reader and of the Service requested by You. Nothing in these Terms will constitute a warranty from PsychicLines for each and every Service(s), Reader availability of any or for all times and for the Content you relied upon before making your choice for any Reader and or Service(s).

6.2 Ratings: You may submit Ratings in respect of individual Readers from whom you have paid for a service. We reserve the right to edit and delete Ratings where we consider it to be advisable or necessary, in particular with regards to derogatory, discriminatory, pornographic, obscene, threatening, malicious, deceptive, harmful, abusive, defamatory, intimidating comments.

6.3 Modifications of the Service: We reserve the right to modify, revise, review, improve or discontinue our Service any time without giving You prior notice. This could be in the form of content-related and technical reviews as well as maintenance work in relation thereto may include, without limitation, the extension or modification of the subject areas made available through the Website and the adaptation of the technical formats comprising of the Service(s). Access to PsychicLines and its Service(s) may therefore be suspended temporarily and without notice in the case of system failure, maintenance, review or repair or for reasons reasonably beyond Our control. We shall not be liable if for any reason the Website and/or Service(s) from Us or from any of our Service Providers are unavailable.

6.4 Reasonable Use of Our Services: Use of Our Services incurs Fees (as described herein) which will be attributed to costs being charged to Your credit/debit card and or to Your telephone bill. Such costs might exceed the average amount billed to the accounts of Your credit/debit card and or Your telephone bill, particularly if You use Our Services for a prolonged period. It is Your responsibility to use Our Services only to the extent reasonable in the context of your personal circumstances. Please be mindful about the Fees You incur and monitor their accumulation. If You think you need to seize control over Your calling habits You should contact Your telephone service provider who may be able to block calls to certain special rate numbers being made from Your phone.

7 FEES

7.1 Customers are charged Fees for the use of the Services which is billed in 60 second intervals. The calculation starts from the successful placement of a reader. We will notify the relevant Fee to You prior to the provision of the Service. This Fee includes PsychicLines fee for the Connection, the rate for the chosen Reader and VAT, where applicable. This Fee may not always include any Network Charges levied by Your Service provider. We strongly advise you check with your service provider for all charges before the use of any of our service(s). We reserve the right to modify Fees and We shall notify You of Our current pricing or price changes on our Website or by phone prior to You accessing the Services.

7.2 PsychicLines and Our Service Provider charge Fees excepted for PRS (see paragraph c below) after each call to Your registered credit/debit card. It is Your responsibility to notify Us immediately of any change to these details. You will be liable for any costs incurred by charge backs, delays and untimely or incorrect notification pertaining to Your credit card/debit card.

7.3 Our Services have the following Fee structure:

(a) Per-minute calls: Prices (as notified to You on www.psychiclines.net and or in some cases by voice message before Connection and are billed in 60 second intervals) are per minute and include VAT, where applicable. The charge for Your call is calculated at the end of the call and is automatically charged to Your credit/debit card or on to your bill.

(b) Package calls: Prices are per package (e.g. 20 minutes) and include VAT, where applicable. The applicable Fee is usually charged to Your credit/debit card on booking the reading. Additional per-minute charges may apply if You choose to extend the call beyond the duration of the package.

(c) Premium-rate-services (PRS): Prices are per minute and charged by Your service provider to your telephone bill. Rates from Your service provider may differ from Our Fees. We accept no responsibility for the level of such rates, hence as said above in 7.1 above hereof.

8 YOUR OBLIGATIONS

8.1 Your obligations towards Us include:

(a) You must inform Us immediately if any of the personal details provided to Us on Registration change. You can do this by emailing Us at contact@psychiclines.net

(b) If You suspect that Your Username, Password and/or phone ID has been obtained by another person or may have compromised then, You must notify Us immediately and the provisions of paragraph 10.4 will apply. You can do this by emailing Us at contact@psychiclines.net

(c) You must inform Us immediately of any actual or suspected unauthorised use of Your Registration details (including, but not limited to, Your password). You can do this by emailing Us at contact@psychiclines.net

(d) The Services are provided by Our Service Providers and by Us for Your personal use. You must not seek to commercially exploit any of the Services;

(e) You must not do or attempt to do anything which could hamper or otherwise interfere with the operation of the Website, telephones and or the Readers.

(f) The Services must be used through the method(s) of communication specified by Us (for example, via the Website and via telephone). We will not accept attempts to participate via any other method(s) of communication;

(g) Any use by You of the Services and any information which You provide to Us as part of the Registration process and other information which You may supply to Us is subject to Our Terms herein.

(h) You must not use PsychicLInes for any unlawful purpose or for the publication of, linking to, issue or display of any unlawful material (such terms to include, but not be limited to, any pirated software or any material which is obscene, threatening, pornographic, deceptive, malicious, harmful, abusive, defamatory, intimidating, discriminatory on the basis of any of the following; religions, gender, sexual orientation, race, ethnicity, age or disability) or which breaches the rights (including, but not limited to IPR) of Us and or any third party or which encourages or procures any criminal activity or contains any virus, trojan horses, or other harmful code;

(i) You must not record or disclose personal data regarding another Customer or of a Reader or other person (including, without limitation, their email, address or other contact details that would enable others to contact them) without their express consent;

(j) You shall observe and comply with any data volume limit(s) which may apply to the Services (You shall be notified when You exceed such limit(s)).

8.2 No advertising: Users are not permitted to use the Services for the purpose of advertising, or for the purpose of displaying information In connection with any commercial activities other than the Services. If You are a Customer and We find or suspect You to be in breach of this paragraph (at Our sole discretion), We reserve the right to permanently exclude You from using the Services.

8.3 Breach of terms and conditions: We reserve the right to restrict, suspend or terminate Your membership and Registration at any time without notice at Our Sole discretion. Where You are or We suspect that You may be in breach of these Terms or where Your use of the Services may be causing damage to telecommunications systems or other technical installations, or causing offence to other members, employees, sub-contractors and or associates of PsychicLines. In addition, a breach of the Terms may constitute an offence of fraud and result in legal claims and damages as well as criminal prosecution. We may, at Our discretion, monitor or record Services (e.g. calls or messages) for the purpose of ensuring compliance with these Terms, for training purposes and to investigate any complaints. We reserve the right to edit or delete any and all text, audio and video messages which We consider to be in breach of these Terms. You agree to fully indemnify Us in respect of all liabilities, damages, claims, actions, expenses, demands or costs (including any legal fees in relation to such claim(s) and or damages) incurred by Us due to any matter in relation to or arising from Your use of the Service(s) or Website including any breach or suspected breach of these Terms or Your violation of any law or infringement of third party rights.

9 INTELLECTUAL PROPERTY

All IPR subsisting in the Website and its content and the Services is either owned by Us or licensed to Us. You cannot use the Content, Service, this Website or any part(s) thereof for any other purposes than for Your own personal use. You may not reproduce, post, copy, republish, broadcast, record, transmit or edit any materials or part(s) thereof without the express prior written consent of Us nor do or attempt to do anything which infringes Our IPR or any IPR which is licensed to Us by a third party and or Our Service Provider.

10 DISCLAIMER AND LIMITATION OF OUR LIABILITY TO YOU

10.1 We have made all reasonable efforts to ensure that the Website is free from viruses and other damaging components, however We cannot guarantee this. Neither can We guarantee the use of the Website and the Services will be uninterrupted, timely, secure and or free from errors and omissions.

10.2 Subject to paragraph 10.4 below, We shall not be liable, whether such liability arises in contract, tort (including without limitation negligence) or otherwise, for any:

(a) loss of business, profit, anticipated profit, use, contracts, revenues, goodwill or anticipated savings;

(b) loss of data and or use of data; or;

(c) consequential, special or indirect loss or damage; arising in connection with the Services and or the Website, even where We have been advised of the possibility of such loss or damage.

10.3 Subject to paragraph 10.4 below, Our total liability to You in any 12 month period for loss or damage which is not otherwise excluded under these Terms and Conditions shall be limited to the greater of:

(a) the amount of Fees paid by you in such 12 month period; or

(b) £100 (one hundred pounds sterling), where this does not conflict with legal or statutory requirements.

10.4 Nothing in these Terms and Conditions shall exclude or limit Our liability for personal injury or death caused by any negligence on Our part, for fraud and or for fraudulent, false misrepresentation or for any other type of liability which cannot by law be excluded.

10.5 We do not participate in the actual provision of Service(s) between You and your chosen Reader(s). We will not be held responsible for the acts or omissions of Readers or Customers involved in transactions (whether such transactions are carried out through the Service or otherwise) or for ensuring that they actually complete transactions.

10.6 We do not guarantee, or have no control over, and You will not hold Us responsible for:

(a) any damage arising as a result of actions taken by You for services undertaken in response to any readings and interpretations and advices provided by Readers;

(b) the legality, quality, safety of the Content displayed, or Services and or information exchanged between Users;

(c) the accuracy or truth of Content (as it is open to rejection and is just an opinion and would change time to time), information and Services such as readings and interpretations and advice provided by Readers;

(d) the truth or accuracy of feedback, Ratings, or other Content posted by numerous Users on the Website of Our Service(s) and or our Readers;

(e) the ability of Readers to provide Services such as any interpretations to your queries and or readings and advice as well as the ability of Customers to pay for the Service;

(f) minimum levels of Connections to Readers;

(g) incorrect use by You of the Service;

(h) unauthorised use of Your Registration details, including Your Username, Password and phone ID;

(i) any additional rates and costs charged by Your service provider when using the Services.

10.7 In any event, to the fullest extent permitted by law, We will not be liable for any damage or loss whether direct or indirect that You may suffer as a result of any failure by Us to deliver the Services for any reason, including but not limited to: access delays or interruptions, data non-delivery or mis-delivery, failure to deliver the Services due to server failure or any event of force majeure including, without limitation, acts of God, war or terrorism, breaches of security or unauthorised use of personal data arising from hacking and/or failure or lack of reception of telephone or mobile telephone networks. The exclusion set out in this paragraph shall apply even in the event that the loss or damage suffered by You was or should have been foreseen by Us and/or You told Us of the risk of You suffering the loss or damage in question.

10.8 We will sometimes provide advertisements and hyperlinks to other websites including those of our contractual partners at times. We do not control these websites and are not responsible for their content and or availability. We are not responsible for any third party’s websites. It would be Your sole responsibility to visit such websites entirely at Your own risk.

10.9 Our Website and all its Content(s) and the Service(s) (including those from our partners, including our Service(s) Providers) are provided by on an “as is” and “as available” basis. No express or implied representations or warranties of any kind are made (and all representations and warranties are expressly disclaimed to the fullest extent permitted under law) with respect to the Website, its Content, and the Services including those from our partners and service(s) providers and without limitation, any advice given (on a personal or general basis) and information given on or via PsychicLines. Any decisions and or action taken by You on the basis of information provided on, or via the Website are at Your sole discretion and risk and You should obtain individual legal and or professional advice where necessary. You must be aware that any Services and or Content(s), including any information displayed or provided by another User may be incorrect or misleading and it is Your responsibility to take precautions when using the Service and providing any information to another User or in a recorded message.

10.10 We endeavour to use techniques that aim to verify the accuracy and truth of the information provided by Our Users, We cannot and do not confirm, and are not responsible for ensuring, the accuracy or truthfulness of Users’ purported identities or the validity of the information which they provide to Us or post on our Website.

10.11 Nothing contained in these Terms shall affect any statutory rights which You may be entitled to as a consumer.

11 CANCELLATION

11.1 You may cancel Your membership and Registration with PsychicLines at any time upon a written notification. If You wish to cancel, please write to Us or email Us at contact@psychiclines.net.

11.2 We may cancel Your membership and Registration with PsychicLines at any time at Our sole discretion and without the need to give a reason(s).

12 PRIVACY POLICY AND DATA PROTECTION CONSENT

12.1 Information which You provide to Us as part of the registration process and other information which You may supply to Us is subject to Our Data Protection and Privacy Statement.

12.2 Other than personally identifiable information, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary and you will hereby grant us a non-exclusive, perpetual, irrevocable, royalty-free licence to use such material throughout the world as we see fit including copying, distributing, disclosing, incorporating and otherwise using such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You warrant and represent all material You transmit or post to the Website is owned by You and that you have all necessary rights to grant the licence above.

12.3 Our Data Protection and Privacy Statement shall be deemed incorporated into Our Terms and we may change it from time to time without providing You any notification. It is your responsibility to always check our terms before every use of our service(s). You can view this ‘Privacy Policy and Data Protection Statement’ by clicking here.

12.4 We are not responsible and will not be liable for the use of any personal information that You may choose to disclose to third parties through Your use of the Services and or the Website and any such disclosure shall be made at Your own risk.

13 SEVERANCE

Each provision of these Terms shall be independently and constructed separately. If for any reason and or for any provision of these Terms is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that shall not affect or impair:

(a) the legality, validity or enforceability in that jurisdiction of any other provision of these Terms; or

(b) the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these Terms and Conditions.

14 LAW AND JURISDICTION

The Terms shall be governed by and construed in accordance with English Law. Both You and We hereby submit to the exclusive jurisdiction of the courts of England and Wales.

15 MONEY BACK GARANTEE

Each and every one of our readers undergo a rigorous test before we accept them onto Psychiclines. Over 80% of applicants are turned down as they do not meet our standards of excellence. We are so sure you will love PsychicLines readers and service(s) provided that we will offer you a money back guarantee, if you are not satisfied with your credit card reading and You terminate your call within the first 5 minutes. Upon terminating, please use the freephone/Lo call number you originally dialled and we will either offer to connect you to another reader of your choice or refund you the money. You must contact us within 60 minutes of terminating your original reading and your call cannot have lasted for more than 5 minutes.

Money back guarantee applies to a credit card call that has been connected to the reader for a maximum of 5 minutes.

There is a limit of 5 refunds per person. All requests must be made through the freephone/Lo call number and are subject to verification.

Requests for refunds must be made within 60 minutes of the call being terminated.

These Terms are made available in the English language only.